Frequently Asked Questions

After downloading the app, you can immediately start a 3-day free trial. You can cancel anytime before the trial ends.

We offer monthly subscription ($8.99/month), quarterly subscription ($19.99/quarter) and annual subscription ($69.99/year). The annual subscription saves you significantly compared to monthly payments.

You can cancel your subscription anytime in iPhone "Settings > Apple ID > Subscriptions". After canceling, you can continue using the service until the current billing period ends.

New subscribers can request a full refund within 3 days of subscription (one-time offer per user). All refund requests must be processed through Apple App Store at reportaproblem.apple.com. Apple will handle refunds according to their standard policy.

Our refund policy allows each user to request a refund only once. This is a one-time courtesy for new subscribers to try our service risk-free within the first 3 days.

New users get 3 free stories to start with. Free users can also get 1 daily story by checking in, and have access to repeat certain stories. Premium unlocks our entire story library with new stories added weekly, advanced voice options, and complete features.

On the app homepage, tap the age filter button and select your child's age group (3-4, 5-6, 7-8 years old). The system will automatically recommend suitable stories.

Absolutely! We offer multiple voice options including gentle female, cheerful child, and warm male voices. You can switch voices on the story playback page.

Yes, all stories are professionally reviewed to ensure child-appropriate content. We strictly filter story themes, avoiding violence, horror, or inappropriate content.

We guarantee a 100% ad-free environment. Neither free nor premium versions show any third-party ads, protecting children from inappropriate content.

We strictly comply with children's privacy protection regulations, collecting only necessary usage information without collecting children's personal data. Please see our privacy policy for details.

Yes, parents can set listening time limits, choose appropriate content categories, and view children's listening history.

Currently supports iPhone and iPad, requiring iOS 12.0 or higher. The app is optimized for iOS devices and is not available on Android or other platforms.

Yes, you can use the same account on multiple iPhone and iPad devices. Your listening history, favorites, and subscription status will sync automatically across your iOS devices.

You can contact us through the feedback feature in the app or send us an email directly. We will reply asap.

Yes, we regularly update the app with new features, improvements, and optimizations. All updates are free and delivered through the App Store.